HOW & WHERE ARE THESE CULTURES MADE?
We source cloned & isolated cultures from trusted and verified global sources to ensure robust and stable materials for study. Produced professionally in a commercial lab setting, each batch undergoes verification for purity and viability.
ARE THESE LIQUID CULTURES LEGAL?
Yes, with exceptions in Georgia & Idaho. Our syringes utilize a specialized organic solution that suspends the mycelium, preventing the production of illegal alkaloids like psilocin and psilocybin. However, these alkaloids might develop when introduced to nutrient substrates. These cultures are solely for microscopy and taxonomy. We stress non-cultivation for illegal substances and can't provide guidance on the matter. Selling to Georgia and Idaho is prohibited.
HOW LONG WILL THESE CULTURES BE VIABLE? HOW SHOULD I STORE THEM?
Refrigerate the cultures until use, but avoid freezing as it can damage the live mycelium. Ideally, use them within three months, though proper storage has seen viability extend beyond a year.
DO YOU OFFER ANY GUARANTEES ON YOUR PRODUCT?
We stand by the quality of our products at CubeCultureUSA. Our cultures are guaranteed to be alive, viable for study, and free from contaminants for a period of 70 days from the time of delivery. Our commitment to you includes:
70-Day Guarantee: Our products are assured for 70 days from the delivery date.
Reshipment & Refund: Within the guarantee period, we offer one complimentary reshipment or a full refund, within reason. However, please be aware that we do not offer reshipments or refunds for orders valued over $60 due to climate-related issues. We advise you to be proactive in retrieving your package promptly. For more insights on this, kindly refer to our related FAQ section.
DO YOU OFFER A MILITARY DISCOUNT?
Yes! Please forward your proof of service to firstname.lastname@example.org for a personalized discount code. We hold stolen valor in serious regard.
CAN YOU GUIDE ME ON MUSHROOM CULTIVATION?
Our products are exclusively for microscopy. We discourage cultivation for illegal substances and won't provide guidance on the same.
HOW AND WHERE DO YOU SHIP CULTURES? WHEN WILL MY ORDER ARRIVE?
Enjoy 100% FREE SHIPPING unless you opt for expedited services. Orders, usually dispatched within 24 hours, are shipped via USPS Ground Advantage or Priority Mail based on quantity. Expect delivery within 3-6 business days. We currently ship only within the US, excluding Georgia & Idaho.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept major credit & debit cards, Google Pay, and Apple Pay online. For offline modes like cash by mail, money orders, Cashapp, Zelle, Venmo, or Bitcoin, please contact email@example.com. Note on cash by mail: Ensure you opt for USPS tracking; orders without received payments and no tracking will not be dispatched.
(PayPal no longer accepted)
IS YOUR SHIPPING DISCREET?
Absolutely. Packages arrive in discreet envelopes or boxes without any revealing details.
DO YOU SHIP TO CALIFORNIA?
Yes, we do!
DO YOU OFFER TEMPERATURE CONTROL FOR EXTREME CLIMATE SHIPPING?
Regrettably, no. After testing, we found heat packs and dry ice options inadequate. USPS provides climate control until delivery. In extreme temperatures, promptly collect your package upon arrival.